A brief video showing life at St Luke's Nursing Home...
Comments below have been take from our recent CQC report
People and their relatives told us that they were safe. One person’s relative explained why safety was so important to their loved one and said, “He was falling at home; that is why he came here. All the nurses know him and keep him safe and that is all we can ask for.”
Another person’s relative told us that their loved one had lost a significant amount of weight before they moved into the service and said, “They have put on weight since they came in. The food is pureed and fantastic and looks appetising. It is all individual on the plate and home cooked.”
Some staff told us why it was important to treat people with dignity and respect. One member of care staff said, “Caring is all about listening. Take time with them and treat them as you would like to be treated. Remember, we are in their home and we are respectful to them. People are from different cultures and religions and we have to respect that.”